Tag: customer service
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Can Your Customers Benefit from Personalized Contact Such as that Offered Through Webinars?
We’ve all been there: struggling with an automated service to the point of severe frustration until this option comes up—speak to a representative. Whether trying to sort something out online or over an automated phone call, everything tends to become...
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ClickMeeting Turns Good Customers into Great Ones
Imagine how great it would be if your business had nothing but loyal customers. No more prospecting and striving to please strangers. A neighborhood business has a tremendous advantage — a local community filled with loyal patrons. But online businesses...
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You’re Being Followed: Social Media Customer Service is All Eyes on You
Reaching customers through social media has boosted the signal of large corporations and small start-ups alike. Special deals, exclusive information and new product details are just some of the reasons that customers start following a business Facebook or Twitter page. ...
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Using Webinars to Develop Relationships with Customers
Webinars are not only one of the best marketing tools that you can use, they are also amazing tools to develop strong relationships with customers. In fact, webinars can help you get a foothold in the latest trend in marketing...
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7-Point Checklist to Forge Your Customer Onboarding Process
A part of delivering stellar customer experiences for your service is being able to make the process of working together as seamless as possible. And this includes the minute after someone signs up and pays you—or agrees to pay you—for...